Bird Toy Safety:

Please supervise your bird(s) with all new toys to ensure safe play. No toy is ever completely bird safe. Our toys are constructed with some of the best parts available, but this does not guarantee safety. Parts can be torn off, can fray or can be broken, creating a hazardous situation. Always purchase toys appropriate for your bird’s size and species.

 

All the toys we make and carry have been made with non-toxic parts. This means:

• All metals used are either stainless steel or nickel-plated
• All wooden parts containing dye have been dyed using a human-grade food dye.
• All parts have been examined for defects prior to shipment
• All parts meet or exceed the Feathered Addictions safety standards.

Support Greyhaven:

 

3% of all sales (yes, this includes sales and clearance) goes to support Greyhaven Exotic Bird Sanctuary located in BC. Please visit their website to learn more about their programs, including their adoption program at www.greyhaven.bc.ca

Taxes and Currency

 

Prices are in Canadian dollars. 12% HST will be charged on all orders.

Payment Options

We accept PayPal. Visa/Mastercard (by phone) or cash on delivery/pick-up.

If you would like to pay via PayPal and do not have an accout, set-up is easy and secure!
 

Shipping/Delivery Options

Pick-up: Available for residents in the Vancouver lower mainland. Please use coupon code freepickup  when checking out. Pick up location is in North Burnaby. Please contact me for available delivery days and address.

 

Delivery: We can deliver packages within the Vancouver lower mainland. The cost for this service is $10 regardless of how much you order. If you purchase $75 or more and live within this delivery area, the delivery charge is free! The delivery area includes the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, Port Moody, Coquitlam and Port Coquitlam. If your order is $75 or more, please use coupon code freedelivery upon checkout.Other delivery areas are available for a small charge (usually $10 but varies by city). Please email us for details - info@featheredaddictions or call us at 778-908-1705.  

 

Canada Post: We ship all packages outside the Vancouver lower mainland via Canada Post. Shipping is calculated on actual shipping cost with no packaging cost. We ship either Expedited Parcel or ExpressPost (where order will fit into flat rate envelope) to all locations throughout Canada. In the US, Small Packet or Expedited Parcel will be used. We do ship internationally, please inquire for rates. info@featheredaddictions.com

If you require a specific shipping method, please contact me and I will provide you with the shipping cost based on your preference.

For orders placed through the check-out, please note their may be an increase or decrease in shipping as we only charge actual. The amount you will notice on your order is an estimate.

If you use PayPal to check-out, the shipping total may be adjusted based on the actual cost of shipping. After an order is processed, we will refund or (on rare occasions) invoice you for the difference. Refunds of less than $1 will not be processed.

 

Returns:

 

We do not accept any returns, unless the product arrives to you defective or damaged. Upon proof of damage or defect (video/picture), we will issue you credit in full for the item or ship you a replacement.

Please inquire further about a product prior to ordering.

This policy is in place for the health and safety of your bird(s), as well as the birds of others.

 

Privacy Notice

Feathered Addictions will not sell trade or otherwise share your personal information to any third party.  We collect information for the purpose of quickly and efficiently getting your order to you.